John Lewis IT Software Engineering Principles

Following the TOGAF’s Architectural Principles style, John Lewis team have created a set of principles to guide technology decision making. It is well organized and succinct. Enjoy it:
Category: Agile & Lean

Technology is taking over the business

The automotive industry is changing fast. Tesla´s Model 3 enormous success (electric car with open source technology), and Google evolving their self-driving car. What about the retail market… It seemed to be a established market with slow changes, until Amazon bought the WholeFoods market. Now everyone knows things will change super-fast. I have just bought
Category: Product Management

Explore is the new thing

Explore is the new thing (or phase) which is now evident for many people, especially many proponents of agile methodologies. Lean Enterprise authors said Explore than Exploit. Kent Back calls it 3Xs (Explore, Expand, Extract). But the intention on this exploration phase has also been presented with a different name: Discovery. The British Design Council’s
Category: MVP

[Lean inception] Which one of these titles do you like most?

I need your help changing a book name. Which one of these titles do you like most? Please vote here. (1) Lean inception: Creating the Right Product (2) Lean inception: How to Build the Minimum Viable Product (3) Lean inception: How to Start a Product the Right Way (4) Lean inception: Let´s Build the Right
Category: Author

[Digital products] NPS: from information to action

The big problem with NPS is that a number doesn’t solve much. We need to know where to improve, what to do so the promoters continue to promote our company and services, and what motivated the detractors to give us a low score. To get these information, Fred Reichheld recommends to add one more question
Category: Product Management

[Digital products] NPS: What is it? How to calculate it? How often should you measure it?

NPS (short for Net Promoter Score) came up for the first time in 2003, in a Harvard Business Review article written by Fred Reichheld, consultant at Bain & Company, a renowned American company. In 2006, Reichhel wrote a book called The Ultimate Question that had a second edition published in 2011, containing the lessons learned
Category: Product Management at the Top 100 Agile Blogs is #23 on this great compilation of Agile Blogs by Luis Gonçalves.   In case you do not have enough time right now, don´t click on this link:  the Top 100 Agile Blogs.   Luis Gonçalves compiled a great list. It is great to see so many friends on this list. And it is
Category: Retrospective

[Digital products] Do you know the difference between good and bad revenue?

The financial outcome must always be used as one of the metrics that indicate that the company is being successful, that it is reaching its goal. However, it must not be considered in isolation, because there is good revenue and bad revenue. Bad revenue is all revenue that comes at the expense of the relationship
Category: Product Management

Architecture Without an End State

Have you ever thought about it? Deciding upon the software architecture without aiming on its final state. I was once called a software architect, and I tell you I did not think this way. But the software development world has changed. A lot! A decade ago we talked a lot about evolutionary architecture, the one
Category: MVP

[Digital Products] What is the difference between revenue churn and client churn?

Revenue Churn is a measure of the lost revenue for a business model based on subscriptions, calculated in terms of client churn and the total revenue over a period. Client churn is the amount of clients who are no longer users or clients. It is important to know how many are they, and the reasons
Category: Product Management